Privacy Policy

Coaching Policy

Effective Date: February, 2026

Our Commitment

At Alpha Mshihiri, we believe lasting transformation begins with intentional action, personal responsibility, and a commitment to continuous growth. Our coaching services are designed to provide education, guidance, accountability, and practical tools that help individuals develop greater clarity, confidence, and purpose.

This Coaching Policy outlines our expectations and responsibilities so that every coaching relationship is built on mutual respect, professionalism, and trust.

Nature of Coaching

Coaching is a collaborative, forward-focused process designed to help you identify goals, develop strategies, overcome obstacles, and implement meaningful changes in your personal or professional life.

Our coaching integrates practical coaching methodologies with insights from spiritual wisdom, neuroscience, psychology, and personal development. The coaching process is educational in nature and is intended to support learning, self-reflection, and intentional action.

Coaching is not therapy, counseling, psychological treatment, legal advice, financial advice, medical care, or any other licensed professional service.

Client Responsibility

Your progress depends largely on your willingness to engage in the coaching process.

As a client, you agree to:

Participate honestly and openly.

Complete agreed-upon action steps to the best of your ability.

Communicate challenges or concerns during the coaching relationship.

Make your own decisions regarding implementation of any ideas discussed.

Accept responsibility for your personal, professional, financial, and relationship decisions.

You understand that coaching supports your growth but does not make decisions on your behalf.

Coach Responsibility

We are committed to:

Treating every client with dignity and respect.

Providing a professional and supportive coaching environment.

Maintaining appropriate confidentiality as described in our Privacy Policy.

Delivering coaching services with honesty, integrity, and professionalism.

Encouraging practical, sustainable personal growth.

Respecting each client's values, beliefs, and goals.

No Guaranteed Results

Every individual brings unique experiences, circumstances, and levels of commitment to the coaching process.

For this reason, we cannot and do not guarantee any specific results, including but not limited to:

Career advancement

Employment opportunities

Business success

Financial improvement

Relationship outcomes

Personal transformation

Emotional well-being

Testimonials and case studies shared on our Website or in marketing materials reflect individual experiences and should not be interpreted as guarantees of future results.

Scope of Coaching

Coaching may include discussions related to:

Identity transformation

Confidence

Leadership

Career development

Communication

Relationships

Goal setting

Personal effectiveness

Habits

Decision-making

Personal growth

Faith-informed reflection

Mindset development

The focus of coaching will be determined collaboratively based on your goals.

Professional Boundaries

Our coaching relationship is professional in nature.

Coaching does not establish a therapist-client, attorney-client, physician-patient, fiduciary, or other licensed professional relationship.

If circumstances arise that would be better addressed by a licensed medical, mental health, legal, financial, or other qualified professional, we may recommend that you seek appropriate professional assistance.

Confidentiality

We respect your privacy and treat coaching conversations with care.

Information shared during coaching sessions will generally remain confidential except:

When disclosure is required by law.

When necessary to protect the safety of individuals.

When the client provides written authorization for disclosure.

As otherwise described in our Privacy Policy.

Non-Sharing Clause

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Scheduling

Appointments should be scheduled in advance through our designated scheduling system.

While we strive to accommodate scheduling requests, appointment availability cannot be guaranteed.

Cancellation and Rescheduling

We understand that unexpected events occur.

To respect everyone's time, we request at least 24 hours' notice for cancellations or rescheduling whenever possible.

Appointments missed without advance notice may be considered completed and may not be eligible for rescheduling, except at our sole discretion or where required by law.

Session Length

Individual coaching sessions are conducted according to the duration specified at the time of booking.

If a session begins late due to the client's delay, the session will generally conclude at the originally scheduled end time unless otherwise agreed.

Communication Between Sessions

Where included in your coaching program, reasonable email or messaging support may be available between scheduled sessions.

Support between sessions is intended for brief questions or accountability and should not be considered a substitute for scheduled coaching sessions.

Response times may vary based on business hours and workload.

Digital Programs

Online courses, recorded training, downloadable materials, and digital resources are intended solely for the registered participant.

Access credentials may not be shared, transferred, sold, or distributed.

Intellectual Property

All coaching materials, worksheets, presentations, videos, audio recordings, workbooks, exercises, frameworks, and educational content remain the intellectual property of Peach Ventures LLC unless otherwise stated.

These materials are licensed for your personal use only and may not be copied, reproduced, republished, distributed, modified, or used for commercial purposes without prior written permission.

Recording Policy

Coaching sessions may not be recorded, reproduced, or distributed without prior written consent from all participants.

Where recordings are provided by us, they are intended solely for the enrolled client's personal educational use.

Respectful Conduct

We are committed to maintaining a respectful, inclusive, and professional learning environment.

We reserve the right to suspend or terminate coaching services without refund when a participant engages in conduct that includes, but is not limited to:

Harassment

Threats

Discrimination

Abusive language

Illegal activity

Repeated disruption of coaching sessions

Refunds

Refund eligibility is governed by our separate Refund Policy.

Please review that policy before purchasing coaching services or educational programs.

Limitation of Coaching Services

Coaching is designed to support growth through education, reflection, accountability, and practical implementation.

Participation in coaching should not be interpreted as a substitute for licensed healthcare, psychotherapy, psychiatric treatment, legal representation, financial planning, or any other regulated professional service.

Changes to This Policy

We reserve the right to update this Coaching Policy periodically to reflect improvements in our services, changes in applicable law, or evolving business practices.

The most current version will always be available on our Website.

Questions

If you have any questions regarding this Coaching Policy, please contact us through the contact information provided on our Website.

We are committed to creating a coaching experience built on trust, transparency, professionalism, and respect, and we welcome your questions before beginning your coaching journey.